Enrolment procedure and regulations
1 Conditions of enrolment
  • a The minimum age for enrolment is 18. Younger students are only accepted if accompanied by their parents or by someone acting on their behalf.
  • b In the event that two or more participants are related, a 5% discount will be applied starting from the second enrolment.
  • c The parents or legal guardians of minors must release upon enrolment an address where they can always be contacted in the event that it is necessary to consult them before taking a certain decision. In the event that this requirement is not fulfilled, or that the parents or legal guardians cannot be contacted, all decisions taken by the school will be deemed valid. The parents or legal guardians will also be required to reimburse the school for any expenditure incurred by the implementation of the aforementioned decisions.
  • d Group courses are held in classes composed of a minimum of 5 and a maximum of 12 students. The school may make up the numbers of those classes where there are fewer students than the maximum by adding students of the same level. The school reserves the right to cancel any course, modify its timetable, change its prices and/or alter the total number of hours, providing alternative solutions to its clients should the minimum number of participants not be reached. This means that, in the event that the minimum number of participants is not reached, the course will be transformed into an individual, semi-individual or a mini-group course consisting of a lower number of hours and corresponding to the commercial value of the group course for which the students had originally enrolled.
  • e The school reserves the right to replace the teacher with another equally qualified teacher for organisational reasons, and to join two courses together should they not have the minimum number of students.
  • f With the aim of forming classes of a homogeneous level, each student must either take a preliminary test or agree to a free trial lesson before being added to a level which corresponds to his or her own linguistic skills. In the event that the student's progress is not deemed to be in line with the rest of the class, the school reserves the right to move the student to another class which is more compatible with his/her rate of learning.
2 Enrolment procedure
  • a The enrolment demands a registration fee of € 80.00. Such a fee includes the administrative expenses of the course and the teaching material. In the event that the student drops out of school, there is no refund of the above-mentioned registration fee.
  • b
    • Regarding enrolment, it is necessary to send the application form filled in in its entirety and the payment receipt of 50% of the total cost of the course plus the registration fee (€ 80.00). The payment can be made in cash or by means of credit transfer to the current account n. 100000065886, ABI: 03069, CAB: 01004 (IBAN: IT63 O030 6901 0041 0000 0065 886 - BIC: BCITITMM) payable to CIAO ITALY DI AVIDANO CHIARA c/o INTESA SANPAOLO - Agenzia 504 - Corso Peschiera, 151 - 10141 TORINO.
    The payment must be effected within 7 days before the beginning of the course. For the admission to the course the student needs to show a receipt of the payment. If the payment is not effected within the fixed terms, the school has the power to cancel the contract for default, with the right to keep the sum of money already paid and also to claim residual credit.
  • c The foreign students who ask for a student visa must contact the Italian Embassy in their countries before performing all bureaucratic procedures. The certificate of enrolment issued by the school is one of the conditions of obtaining the visa. In order to receive the above-mentioned certificate the student must pay in advance all the necessary costs. In the event that the embassy rejects the visa application, 90% of the amount paid will be refunded, while the individual student or agent will be charged only for the following expenses: €80.00 for the enrolment fee and €150.00 of administrative costs.
3 Calendar and duration of the lessons
  • a Lessons are normally held from Monday to Friday. The school will be closed on the following days: 1st January, 6th January, 25th April, 1st May, 2nd June, 24th June, 15th August, 1st November, 8th, 25th and 26th December. No refunds or extra lessons are foreseen for hours lost due to national holidays.
  • b Lesson hours are equal to 60 minutes.
  • c Group courses start every Monday, apart from those for complete beginners, which will begin on the first Monday of the month.
4 Conditions of reimbursement and renouncement
  • a Any renouncement must be sent to the school in written form, by telegram, registered post, fax or e-mail stating the reason for such a decision and any relevant documentation. No other form of communication can be accepted.
  • b In the event of renouncement, the participant will incur the following penalties calculated with reference to total cost of the course:
    • b.1 at least 30 days' notice from the beginning of the course: no penalty, full refund excluding banking fees and the registration fee.
    • b.2 Cancellation between 29 and 15 days from the beginning of the course: penalty of 50% of the total amount paid, plus the registration fee and banking fees.
    • b.3 No refund is foreseen for cancellations made 14 days or less before the beginning of the course.
  • c No refunds are foreseen in the event of absence, lateness or withdrawal from the course after it has started. Students attending individual courses, in the event that they are unable to attend the lessons they have arranged, must inform the school at least 24 hours before the lesson was to have taken place in order to postpone it. Otherwise the lesson will be charged to the student.
5 Travel and accommodation contract
  • a The school assumes no responsibility for any damages that the participants or anything in their possession may be subjected to during their journey or their stay in Italy. Neither is the school responsible for any irregularities, delays, transport problems or extra expenditure made necessary by illness, quarantine, wars, strikes, etc.
  • b The school, in searching for accommodation for students, acts only as an intermediary between the landlord and the student, and accepts no responsibility regarding the relationship between the two parties.
6 Rules of behaviour
  • a The use of mobile phones, the consumption of food and drink and smoking are all prohibited in the classrooms. Students are also kindly requested not to linger in the entrance hall or on the stairs of the building so as not to disturb residents.
  • b Students attending group courses must not disturb other participants during their presence at the school. Those who do not observe this rule will be removed from the class and will not be entitled to a refund.
  • c Students must take care of the materials made available to them by the school, and they will be required to reimburse the school for any damage they cause to the school and its contents. In the event that reimbursement is not forthcoming, the school reserves the right to remove those responsible from their course without refund as compensation.
7 Health Insurance
Students are not automatically covered by health insurance in the event of illness or injury. It is recommended that they take out a health insurance policy. Citizens of the European Union have the right to free medical treatment in Italy provided that they are in possession of the European Health Insurance Card, which can be obtained from the health service in their own country before they leave for Italy. Students from outside the European Union must verify with the authorities in their country whether or not insurance cover exists for the duration of their stay in Italy. If it does not, they should take out a health insurance policy themselves. No insurance cover is provided for any damage, injury or accidents which take place outside the school
8 Photos and video footage
The school reserves the right to use photos and video footage taken during lessons or leisure activities in order to illustrate its promotional material. If any student does not wish to give his/her consent to the publication of this material, he or she must write to the school within one month of the photo or video footage being taken. This material does not have commercial or contractual value
9 Jurisdiction
The Court of Turin shall have jurisdiction over any disputes or litigation.



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Group courses

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About us

  • sheIt's the cheerful, friendly atmosphere that I like. A warm welcome - and by name! Everytime! It’s what helps to make me feel a part of the school and not just another number in the cash register!

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  • I arrived in Torino in September 2009. Not my first time in this gem of a city. Had spent several months there previously, but never found the energy to take formal Italian lessons.

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Conservatorio Giuseppe Verdi di Torino