Modello organizzativo per la sicurezza dei dati

INFORMATION IN COMPLIANCE WITH ART. 13 OF EU REGULATION 2016/679

Data di emissione 4 Giugno 2018

Dear Customer,
this is to inform you about how your data will be processed by CIAOITALY – LEARN ITALIAN IN ITALY SRL, with registered office in Piazza San Carlo 206, Torino (TO), as "Data Controller", in relation to the activities defined by contract and related to the request for information through our contacts (mail, telephone, etc.), in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to data processing personnel and related implementing legislation (hereinafter referred to as the "Rules").

1. The data concerning you are those:
a) collected during telephone / IT contact with our company
b) supplied following a contract with our Company

2. Your data may be processed for the following purposes:
c) sending commercial or promotional communications, also relating to services other than those you have already purchased from us (if you have agreed to this processing);
The legal basis for the processing of personal data is the execution of a contract for the purposes referred to in point b), and your consent for the purposes referred to in points a) and c).

3. The supply of data is optional with regard to the purposes indicated in point c). Any refusal to provide data for the purposes referred to in point 2 c), will not entail any consequences, except for not being informed about any marketing and promotional-advertising initiatives by the Company, as well as not receiving commercial communications which may interest you.

4. With regard to the purposes referred to in point 2 above, the data processing by the Company will be carried out through IT and electronic tools in ways strictly related to the purposes themselves and, in any case, in order to guarantee its safety and always in full compliance with the current legislation concerning the protection of personal data.

5. In order to carry out the contract, your data will be processed by the employees of the Company who have access to it due to the tasks performed (for example, Administration, Commercial, etc.).
The Company may communicate your personal data but only the data strictly necessary to ensure the provision of services.
These individuals will have access to the personal data necessary to perform those tasks (and may not use them for different purposes), will be required to process the data in accordance with the current law, will be responsible for the processing requested by the Company and will be included in an updated list, available at the Company.
Other than the above, your personal data will not be disclosed to third parties or otherwise disseminated. Your personal data will be stored on servers available to companies located in the European Union, and will in no way be transferred to countries outside the European Union.

6. Any data collected and processed with your consent for the purposes indicated in c), will be retained until the interested party does not revoke the consent to receive commercial communications from CIAOITALY – LEARN ITALIAN IN ITALY SRL or request cancellation of their data, except for the need to preserve data to defend the rights of CIAOITALY – LEARN ITALIAN IN ITALY SRL in relation to disputes in force at the time of the request, or upon request by the public authorities.

7. According to articles 15 to 22 of the Rules, you have the right to: a) obtain the cessation of processing in cases where your personal data is processed for direct marketing purposes, also in relation to services identical to those already provided by our Company (so-called right of opposition); b) obtain information about the purposes for which personal data is processed, the period of processing and the individuals to whom the data is communicated (right of access); c) obtain the correction or integration of inaccurate personal data concerning you (so-called correction right); d) obtain the deletion of personal data concerning you in the following cases: (I) the data is no longer needed for the purposes for which it was collected; (II) You have withdrawn your consent to the processing of data if they are processed on the basis of your consent; (III) You have objected to the processing of your personal data in the event that they are processed for our legitimate interest; or (IV) the processing of your personal data does not comply with the law. However, we point out that the storage of personal data by CIAOITALY – LEARN ITALIAN IN ITALY SRL is lawful if it is necessary to fulfill a legal obligation or to verify, exercise or defend a right in court (so-called cancellation right); e) obtain that the personal data concerning you be exclusively stored without any other use being made of it in the following cases (I) you dispute the accuracy of personal data, for the period necessary to enable us to verify the accuracy of such personal data; (II) the processing is unlawful but you still oppose the cancellation of personal data by us; (III) personal data is necessary to verify, exercise or defend a right in court; (IV) you have objected to the processing and we are awaiting a judgement on the upholding of our legitimate reasons for the processing against yours (so-called limitation right); f) receive personal data relating to you in an accessible format, readable by an automatic and multi-access device, whether it is processed by contract or on the basis of your consent (so-called portability).
Finally, we remind you that you have the right to contact the Personal Data Protection Authority (Piazza di Monte Citorio No. 121, 00186 Rome), in order to assert your rights in relation to the processing of personal data.
You may revoke, at any time, the consent given for the processing of your personal data for the purposes referred to in 2 c) without prejudice as to the lawfulness of the processing based on the consent before revoking it. You may withdraw your consent by communicating it to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.

8. The Data Controller of your personal data is CIAOITALY – LEARN ITALIAN IN ITALY SRL, with registered office in Piazza San Carlo 206, Torino (TO). The Data Controller can be contacted for requests or reports at the following addresses: This email address is being protected from spambots. You need JavaScript enabled to view it. .
By writing to the same address, you may exercise the rights indicated in paragraph 7 of this Information.
9. CIAOITALY – LEARN ITALIAN IN ITALY SRL uses technical and profiling cookies in order to collect and access the information stored on your device. For more information, please see the full information on the use of cookies available on our website.